CRM Functional Analyst Jobs in Canada : 1 job openings

Les Services Conseils Systématix inc.
Québec, QC
The candidate will have to perform the following tasks:  determine and document the needs of the client; perform ...
We made a list of jobs from the category "IT & Telecoms", which might suit you
Randstad Canada
Montréal, QC
We are looking for an application developerLocation: MontrealRemote : NoTravelling: NoProject: ITStart date: ASAPEnd date: 12 monthsWhy apply?Nice workplace fast-paced, dynamic environmentChance to work at an innovative companychance to work on exciting /important projectWhat will be your responsabilitiesAlign development team to follow Application Architecture. Write code for the most complex Functional and Technical Designs with minimal defects. Define non-functional requirements (Performance, availability, Portability, Recovery / recoverability etc.);Assess technical impacts up front and recommend better ways of designing application to ease the development. Produce Technical Design, Database structure and Application Architecture for a new average to high complex application. Seek for the best technical design solution that respects budget and timeline. Advocate the re-use of existing components/frameworks. Innovate in providing better efficient ways to design application. Review Technical Designs from other developers and recommend optimization if necessary;Evaluate with assistance the quality of the product being delivered and take action to improve situations. Assist/Execute performance/penetration tests and troubleshoot issues at the system level;Isolate root cause of issues and provide solution options with a recommendationWhat are the skills we looking for?6 years and more in similar role;C++ object-oriented programming skills;Very good understanding of Intermodal;Experience with Pegasus application;Good understanding of multithreading, message queuing, sockets;Solid experience in developing large-scale client-server applications;Excellent knowledge of PL/SQL language and relational databases;Experienced in efficient algorithms and data structures;Ability to troubleshoot existing program code, optimize it and correct errors as required;Ability to work well with minimal supervision;Ability to solve problems as the arise.Please contact Julien Hottote at
Greater Vancouver, Canada
National Occupational Classification NOC 2011 5121 Authors and writersQualifications Being familiar with USPTO patenting rules and policies Analyze material, such as specifications, notes and drawings and write scripts, user guides and other documents to explain clearly and concisely the installation, operation and maintenance of software and electronic, mechanical and other equipment. At least 5 years of experience doing handson patent prosecution directly related to the Electronics and Electrical Engineering. Excellent interpersonal, analytical, communication written and verbal, and decision making skills. Ability to work collaboratively with other Legal group members and also with other members in the RD organization, and successfully manage outside counsel. Ability to balance and prioritize multiple tasks, and to respond effectively to rapidly changing priorities and deadlines.Essential Functions Drafting and prosecuting patent applications for USPTO and Canadian Patent Office Performing complex IP analyses including product clearances, IP landscapes, and prior art searches Analyzing patents and their claims and, Communicating effectively about technical and patent matters. Ability to understand and get familiar with a new technology and its language Collaborate with foreign law firms and companies to receive outsourcing work in regard to technical writing, research and analytics.Relevant Terms patent, IP, intellectual property, attorney, lawyer, counsel, electrical, electronics, wireless communications, artificial intelligence AI, Internet of Things IoT, telecommunications, computers, hardware engineering, computer science, ecommerce, internet, Vancouver, Canada, jobs, employment, recruiters, headhunters, search firms, agencies, patent attorney, patent counsel, patent lawyer, patent associate, patents, patent law, USPTO, USA Patent agent.
Vancouver, BC, Canada
BC Pavilion Corporation (PavCo), owner and operator of BC Place Stadium and the Vancouver Convention Centre, is currently searching for an IT Helpdesk Support candidate to join our team. This critical role will report directly to the Director, IT Services. As part of the IT team, the IT Analyst will ensure the smooth and effective operations of PavCo’s IT needs, as the organization achieves its vision to be the global leader in outstanding venues and events. ABOUT US: BC Pavilion Corporation (PavCo) is a provincial Crown Corporation with a significant mandate to generate economic and community benefit for the people of British Columbia through its world class facilities - BC Place Stadium and the Vancouver Convention Centre. Our internationally-recognized facilities host a diverse range of events, from global summit meetings, professional and amateur sports to trade and consumer shows, and cultural, film and entertainment events, generating in excess of $400 million annually of economic benefit. PavCo is recognized as a global leader in venue development, marketing and management. The Province’s flagship stadium, BC Place is proudly referred to as “Canada’s Home Stadium” for international sporting events. The iconic Vancouver Convention Centre is the world’s first double LEED® Platinum certified convention facility and has twice been named “World’s Best Convention Centre”. Across all business units, PavCo’s team of approximately 800 staff collaborate with a diverse range of local and international partners, official suppliers with over 1,400 staff, and clientele to host an exciting year-round schedule of events. Together, we consistently deliver an outstanding level of commitment, skill and professionalism as we host exceptional experiences for a global audience. WHY WORK WITH US: Join a remarkable organization that continues to propel Vancouver, British Columbia on the world stage. PavCo’s two internally-recognized venues located in downtown Vancouver – BC Place Stadium and the Vancouver Convention Centre – are where the province of BC welcomes the world to global meetings and spectacular events. The role of PavCo is to generate significant economic and community benefit for the people of BC. Events hosted at PavCo’s venues are a key contributor to the continued growth and vibrancy of BC’s tourism and hospitality industries that deliver immense social, cultural and economic benefits to all parts of the province. At PavCo, we believe in going the extra mile for our clients, guests and community at every opportunity. The values we bring to every interaction are: Quality and Service, Respect, Fairness, Honest Communication, Financial Responsibility, Creativity and Innovation, Enthusiasm, Environmental Responsibility and Integrity WHAT YOU WILL BE DOING: Utilizing your technical expertise and service excellence skills, you will respond to support and inquiry calls related to software and hardware issues from PavCo’s clients and exhibitors. You will commission, test, and troubleshoot phone and internet service orders. Using your exceptional communication skills, you will communicate resolution statuses to PavCo’s users and stakeholders as well as document solutions to problems. You will participate in project initiatives such as large scale technology replacement, roll-out or decommission. Research and evaluate products and services to ensure compatibility with existing systems. Using your organizational skills, you will also monitor and maintain a clean and well-organized IT environment including desk/workspace, server, and equipment rooms. WHAT YOU BRING TO THE TABLE: You will possess a combination of training in Computer Science or Computer Engineering and be experienced in technical support. Completion of a CISCO-CCNA designation is preferred. You will be familiar with the 2008R2 Active Directory (multiple domain environment), IT hardware including typical mobile handheld devices, desktops, printers and copiers, rack hardware – servers, UPS’s, switches, firewalls and routers as well as MS Exchange 2010 e-mail and web technologies. You will possess a strong understanding of network monitoring tools including WhatsUp Gold and Solarwinds. You will do everything within your role to meet or exceed guest/client expectations. You will demonstrate exceptional communication skills and are comfortable using a broad range of communications styles to communicate to different audiences in diverse situations. You are available and willing to be on call and to work evenings, weekends, and on short notice in accordance with departmental needs. You are able to lift up to 25kg.
Linnovative Solutions
Ontario, CA
• Write, modify, integrate and test software code, • Maintain existing computer programs by making modifications as required,• Identify and communicate technical problems, processes and solutions, • Prepare reports, manuals and other documentation on the status, operation and maintenance of software, Assist in the collection and documentation of user's requirements,• Assist in the development of logical and physical specifications, • Research and evaluate a variety of software products,• Write, modify, integrate and test software code for e-commerce and other Internet applications• Must have knowledge of programming language and software: Outsystems, Power BI, Osisoft, and Swift• Desirable to have Industrial Minerals and Mining domain knowledge• Must have at least 1 year work experience as software developer• Must have Bachelor degree of IT or related field
VANCOUVER, British Columbia, Canada
THE ROLEHerschel Supply Co. is looking for an IT Systems Administrator to join our dynamic company. We use a variety of hardware and software both internally and with external partners to run our business. This position will be responsible for the maintenance and development of systems which are critical to our global operations. They will also be responsible for the daily management of infrastructure and IT operations in Herschel. This position reports to the IT Manager. A DAY IN THE LIFEOur workplace is dynamic, supportive and entrepreneurial in spirit, and we pride ourselves in being a collaborative, open-minded and imaginative team.On a day-to-day basis, the IT Systems Administrator will be responsible for: Contributing to a team that is building out an infrastructure for a growing and dynamic company. You will bring your ideas, experience, reason and enthusiasm to work. Management of all Herschel infrastructure including internal VMware environment, hosted servers, AWS, Meraki networking, Cisco blade hardware, NetApp, F5 and Windows AD technologies. Build and install servers, configure hardware, peripherals, services, settings and storage in accordance with standards and project requirements. Management of MSSQL in dev, QA and production environments. Develop and perform daily backup operations ensuring all required filesystems and data are successfully backed up and routinely restored. Management and support of our end user environment including Windows 10 and MAC OSX using various tools, group policies and Mac Management software (JAMF). Manage and monitor antivirus and endpoint protection of all systems. Manage incoming IT support requests, and break/fixes using service desk software. Work with our vendors on projects and escalate issues as necessary. Participate in other tasks and projects as necessary and appropriate. This will include project work, system rollouts, upgrades, staff training, and more.YOUR QUALIFICATIONSAt least 5 years of work experience in a IT Systems Administrator role with a proven track record in infrastructure management, implementation and support.Hands on experience with at least 2 of MSSQL, IIS, Windows Server and AWS.Exposure to enterprise applications we use is an asset -- Microsoft Dynamics GP, Elastic Path, Adobe. Strong project coordination with great communication and interpersonal skills.Experience working in a fast-paced, high-volume environment.You know and love our brand and can bring it to life in our systems.
Rocky Mountain Equipment
Lethbridge, Alberta, Canada
 Job ID : 2383 JOB TITLE: IT Support SpecialistBRANCH: Lethbridge, ABREPORTING TO: Infrastructure Support Analyst, IT The Support Specialist, IT is responsible for timely and effective resolutions to end-user productivity issues as they relate to IT-serviced computer operations. This will be accomplished by problem diagnoses, troubleshooting, guiding users through to issue resolution, communicating technical solutions in user-friendly language, adding new users to the system, removing users from the system, user security management and conducting end-user training where necessary. Support Specialist, IT is also responsible for recording problems/solutions within the IT call-tracking system. Job Duties and Responsibilities Include:Resolve end-user IT issues, such as password reset, software questions, PC hardware problems, Internet connectivity, configurations, and so on.Provide one-on-one end-user support and problem resolution via telephone, e-mail, and other vehicles of communication.Diagnose and resolve minor network issues (e.g. LAN, WLAN access).Recognize and escalate deeper and more complex issues to senior members within IT organization.Learn and provide support for specific financial/ERP systems and other software required by the business.Assist with hardware build processes, hardware maintenance, and end user hardware deployment including PCs and laptops.Where necessary, assist network technicians in installing Wireless routers, switches, network cabling, and so on.Accurately log work orders/IT tickets and resolutions into IT software management system; maintain vigilant maintenance of this process.Prioritize work orders/IT tickets according to severity.Conduct timely repair of IT equipment covered by third-party vendor maintenance agreements.Empower and collaborate with team members to find IT solutions that will benefit the business.Provide training to employees, teaching basic IT skills to minimize unnecessary tickets.Use IT resources to pinpoint trends and trouble spots in order to conduct proactive maintenance or repairs (i.e. hardware monitor alerts).Compile, maintain, and file all repair records, reports, and other documents as required.Always maintain a high degree of professionalism, courteousness, and friendliness. Job Requirements and Qualifications Include:High school diploma or equivalent, with a college or university degree preferred, or an acceptable combination of education and relevant experience.CompTIA A+/Network+ or MCP (Microsoft Certified Professional) certification preferred.5 years of direct work experience in an IT support capacity.Ability to diagnose problems, perform repairs on IT assets, and provide support for a wide range of applications.Experience with a wide range of PC hardware.Experience with MS windows environment including MS Office software.Able to quickly analyze issues and determine best course of action using available resources.Sound judgment to escalate issues to senior members within the IT organization.Knowledge of IT management software tools.Excellent written, oral, and telephone communication skills.Able to communicate in user-friendly language.Exceptional multi-tasking abilities and prioritization skills.Strong customer service mindset.Team player able to work under pressure. We offer a competitive salary, benefits including health and dental coverage, personal days, and an employee stock ownership plan that allows employees to contribute to an RRSP or Non-RRSP account that will be invested in RMDI stock.We thank all applicants for their interest; however only candidates selected for an interview will be notified. We regret that we cannot accept phone calls regarding the status of an application.
Les Emballages Carrousel Inc.
Boucherville, QC, Canada
AGENT AU SERVICE À LA CLIENTÈLEPOSTE POUR LES ÉTUDIANTS – ÉTÉ 2018Sous l’autorité du superviseur du service à la clientèle, le titulaire répond à la clientèle (au comptoir et/ou téléphonique) pour la vente des produits d’emballage alimentaire, sanitaire, d’entretien et industriel. Il agit à titre de personne ressource et fournit les conseils pour toutes les questions concernant les produits et les prix de vente selon certains paramètres préétablis. Il assure le lien entre les clients et les représentants des ventes. Il accomplit toutes autres tâches administratives connexes. Le poste sera basé à Boucherville.PROFIL RECHERCHÉ :Autonomie, discrétion, fiabilité, excellent sens de l’organisation, esprit d’équipe.PRINCIPALES FONCTIONS :Prendre les commandes par téléphone;Recevoir les clients au comptoir de service;Entrer les données à l’informatique;Répondre aux questions de la clientèle;Faire la promotion des produits;S’assurer constamment de la satisfaction du client.EXIGENCES :Expérience dans le secteur de la vente ou du service à la clientèle (dans le domaine de l’emballage alimentaire et industriel serait un atout);Connaissance des outils informatiques : suite Microsoft Office (Word, Excel, Outlook);Être orienté vers le client;Avoir le sens de l’initiative;Faire preuve d’autonomie et de polyvalence;Avoir une très bonne communication interpersonnelle;Être débrouillard, flexible et avoir une grande capacité d’apprentissage;Professionnalisme et dynamisme;Capacité à travailler sous pression;Bilinguisme.
Vivid Eyecare
Calgary, Alberta, Canada
Are you ready for a new leadership challenge in a thriving business? Join our great team in SE Calgary!  Because we’re growing, Vivid Eye Care is looking for a dynamic leader / trainer who is enthusiastic about an exciting new opportunity.Our multi-doctor clinic is a high-tech, full-scope family practice with emphasis on excellent patient care and personalized service. We will train the right person, but prefer a management background in an optometry, optical, medical or dental office.  A strong leadership history in a spa, high-end retail or other business would be considered.The position will include direct patient care, management responsibilities and a love of training, developing, and motivating our team members. The clinic offers a wonderful working environment, professional optometrists and a fun team to work with 3-6 days/week, which will include some evening and Saturday shifts.Since this is an expanding practice, there will be opportunities for professional growth and business building for all members of our cross-trained team. Our compensation package includes a bonus structure, benefits and training opportunities.Please see our website at to ensure our location and hours are a good fit for you. Thanks for your interest in Vivid Eye Care – applications will be handled in confidence. Please send your resume (including postal code), references and a customized cover letter showing us why YOU are the best candidate for this job to 
Calgary, Alberta, CA
The successful candidate will: Perform exploratory black-box tests on the products and find defects in the product.Ensure the product is easy to use while satisfying customer requirements.Perform integration testing with other software in various environments.Create test environments in a virtual environment.Create detailed bug reports.Create, execute and document results for use cases and test cases.Confirm functionality of features.Perform tests on the various components of the product.
Vancouver, British Columbia
Are you creative-driven? Are you curious and ready to tackle big business problems? If so, maybe we should talk! Cossette is a dynamic Canadian marketing communications agency. We have been around for more than 40 years. We have offices in all regions of the country and although we are considered part of the Canadian agency establishment, we’re anything but stuffy. In fact, we are the exact opposite. Cossette has a reputation for being innovative and entrepreneurial. We pride ourselves on our agility, creativity, our currency and a certain kind of edginess. We play hard and we work hard. Perhaps that’s why we previously were named one of the best 50 employers in the country. At least that’s what we think. But you don’t need to take our word for it. Come and learn for yourself. WE ARE CURRENTLY HIRING A STUDIO MANAGER / DIGITAL PROJECT MANAGER STUDIO / DIGITAL PROJECT MANAGER DESCRIPTION: As a Studio / Digital Project Manager within the Cossette Communications you will be responsible for managing a given project through the entire lifecycle. This includes prioritizing incoming work and evaluating the need for Studio resources based on incoming projects. Your job is to align Studio deadlines by working with the Accounts team to review and determine timelines. The position requires excellent collaboration, organization and coordination skills. This role requires strong project management skills, as well as the ability to work with a variety of personalities.  The ideal candidate will thrive in an extremely fast-paced environment and be highly organized and collaborative. DESIRED SKILLS: ·        Understanding clients business objectives and specific needs ·        Traffic and prioritize Studio jobs ·        Review briefs and files for completeness of information (print, interactive, and digital projects) ·        Creation and ownership of project scope, detailed project plans, priorities, deadlines, deliverables, schedules and financials in collaboration with account team ·        Proactively monitor projects to anticipate potential risks and identify solutions to address them in advance   RESPONSIBILITIES: ·        Work across teams - accounts, creative, production and studio ·        Meet weekly with Accounts teams to prioritize and determine incoming work, review any issues, etc. ·        Evaluate the need for Studio resources based on incoming projects ·        Estimate the time required for Studio jobs ·        Liaise between Studio and Accounts (Project Management) ·        Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility ·        Ensure resource availability and allocation ·        Develop detailed project plan & documentation to track progress 
 ·        Engage vendors as needed 
 ·        Coordinate internal resources and third parties/vendors for smooth execution of projects ·        Ensure on time and on budget delivery of projects 
 ·        Manage relationships with all stakeholders 
 ·        Maintain tracking document & award budget 
 ·        Work closely with Creative to obtain an entry list for each Award Show, final submission 
 documents & write-ups. 
 ·        Submit award entries   REQUIREMENTS: ·        5 + years of Digital Project Management and Studio experience ·        Knowledge of the following a must: Trello, Google Docs, Smartsheets, ·        Understanding of CMS systems like WordPress or Drupal (helpful) ·        Knowledge of MailChimp preferred ·        Manage resourcing for the creative department on a bi-weekly schedule ·        Manage resourcing for strategy department on a bi-weekly schedule ·        Highly creative and capable of working directly with creative teams ·        Exceptional oral and written communications skills ·        Exceptional listening skills  ·        Resourcefulness and relentless pursuit of problem identification and solutions   When you join Cossette you are entering the top rank of the Canadian advertising industry. ·        We offer the opportunity to work with leading industry clients and a bright new office space that inspires creativity. ·        Competitive compensation and benefit packages and the opportunity to advance your career quickly ·        We are looking for people who think outside the box. After all that’s what advertising is all about. ·        In order to foster this we offer: o    A flat corporate structure. You will have the opportunity to work alongside senior level executives throughout the entire organization. o    A flexible work schedule and a business casual environment. o    Our entrepreneurial culture encourages creative input from every discipline and all levels of the company! ·        Oh, and did we mention that we throw amazing parties!   SO WHAT ARE YOU WAITING FOR? Take a look at our career website. Perhaps there is an opportunity that is waiting for you! *We thank all applicants. However, only those selected for an interview will be contacted. Cossette is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Cossette is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.